Welcome to www.divineabha.com ("Website"). At Divine Abha, we believe in the sacredness of your personal information and are committed to protecting your privacy. The security and confidentiality of your personal data is a top priority for us. This Privacy Policy outlines our practices concerning the collection, use, and protection of your information when you access and use our website and services ("Services").

By accessing or using the Website, you expressly consent to Divine Abha’s collection, use, disclosure, storage, and safeguarding of your personal information as outlined in this Privacy Policy. If you do not wish to provide certain information, we may not be able to offer certain features or services to you.

This policy applies to all users, whether or not you make transactions on the Website. "Personal Information" refers to information that can identify you individually, such as your name, email address, and any other data you share with us.

Our Commitment to Protecting Your Privacy

Divine Abha values your trust and is dedicated to maintaining the privacy and protection of your Personal Information in accordance with applicable laws and our internal standards. We may store and process your data within India and with trusted third parties for the purposes outlined in this policy.

Information We Collect

We collect personal data that you provide when using our services or browsing our Website. This may include:

• Personal details: Name, email address, phone number, delivery address, etc.
• Payment information: Billing details, payment method data.
• Account information: Membership details, account preferences, and reviews.
• Usage data: IP address, browser type, device information, location data.

Please ensure the information you provide is accurate, and update it if any changes occur. If you choose not to share certain data, some services may not be available to you.

When We Collect Your Information

Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information". We collect Device Information using the following technologies: - "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as "Order Information" When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

Age Restriction

Our Services are intended for individuals who are at least 18 years old, unless otherwise permitted by applicable local laws ("Permissible Age"). We do not knowingly collect information from minors below the Permissible Age. If we become aware that we have collected data from an individual under the Permissible Age, we will take steps to delete such information.

Third-Party Data Collection

If you use social media credentials to sign in or connect to our Services (e.g., Facebook), we may access and store information shared through that connection, such as your public profile data. You can review and adjust your privacy settings directly with your social media provider.

How We Use Your Information

Divine Abha uses your Personal Information for various purposes, including:

• To process and respond to your orders or queries.
• To personalize and improve your experience on the Website.
• To send you updates, offers, and news that may interest you (you may opt out at any time).
• To protect the security of our services and to comply with legal obligations.
• To provide customer support and resolve any issues you may encounter.
• To enhance the functionality of the Website and improve our offerings.

We will not share your personal details with third parties for marketing purposes unless you have consented to it.

Sharing Your Personal Information

We will never sell or rent your personal information to outside companies for marketing purposes. However, we may share your information in certain situations, such as:

• With our trusted service providers (e.g., payment gateways, delivery partners) who need access to your data to perform necessary services on our behalf.
• In the event of a merger, acquisition, or other business transfer.
• If required by law or to protect our rights, safety, or property.

Any third-party partners with whom we share your information are bound by confidentiality agreements to protect your data.

Accessing and Correcting Your Information

You have the right to access, correct, or delete the personal information we hold about you. If you wish to update your data or delete your account, please contact us.

Data Retention

We will retain your Personal Information only as long as necessary to fulfill the purposes outlined in this policy. If you request the deletion of your data, we will make reasonable efforts to delete it, but please note that copies of your information may remain in archived or cached form.

Cookies

We use cookies to enhance your browsing experience on our Website. Cookies are small text files that help us remember your preferences, store your shopping cart, and track website usage. These cookies do not store any personally identifiable information.

You can manage cookie preferences in your browser settings. However, blocking certain cookies may affect the functionality of the Website.

Links to Other Websites

Our Website may contain links to other websites. Please note that once you leave our Website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

Fraud Prevention

Divine Abha reserves the right to take legal action against any individual or entity engaging in fraudulent activities, including the use of our Website or Services for unauthorized purposes.

Changes to This Privacy Policy

Divine Abha reserves the right to update this Privacy Policy at any time. We encourage you to review this policy periodically for any changes. Continued use of our services after such updates constitutes acceptance of the new terms.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights with respect to your personal data, please contact our Data Protection Officer:

Divine Abha
309, Tulip Enclave,
Central Spine, Vidhyadhar Nagar, Jaipur - 302039
+91 8209120538
support@divineabha.com
Monday to Saturday: 11:00 AM - 5:00 PM (IST)

Thank you for trusting Divine Abha with your personal information. We are committed to safeguarding your privacy and providing you with a secure online experience.